Frequently Asked Questions
Your guide to shopping with Room One Cards
What is the typical shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I determine the right size for me?
Each product page includes a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Room One Cards ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the inner label of each piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.